Privacy Policy
Welcome to Crossing Animal Clinic. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.crossinganimalclinic.com, or use our services.

1. Information We Collect
We collect both personal and non-personal information about you in the following ways:
a. Information You Provide Directly

• Name, address, email address, and phone number when scheduling appointments, creating an account, or contacting us.
• Pet-related information, including your pet's name, breed, age, and medical history.

b. Automatically Collected Information
When you visit our website, we may collect certain information automatically, such as:

• IP address, browser type, and operating system.
• Information about your browsing behavior, such as pages visited and time spent on the site.
• Cookies and similar technologies to enhance your user experience.

c. Payment Information
If you make payments on our website, we may collect payment information, including credit card details, through secure third-party payment processors.
2. How We Use Your InformationWe use the information we collect to:

• Provide veterinary services and manage your appointments.
• Communicate with you regarding your pet's care, upcoming appointments, and clinic updates.
• Improve our website and services through analytics.
• Comply with legal obligations or respond to lawful requests.

3. How We Share Your InformationWe do not sell your information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, payment processing, or analytics.
• Legal Authorities: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to:

• Improve website functionality and user experience.
• Understand how users interact with our website.

You can manage or disable cookies through your browser settings.

5. Data SecurityWe take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your ChoicesYou have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications from us.
• Adjust cookie preferences through your browser settings.

7. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's PrivacyOur website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
​Phone: 512-331-9737
Fax: 512-331-6748

Email: [email protected]